Plan now. Pay monthly. Travel happy.

Planning your Sri Lankan journey months in advance? You don’t have to pay the full trip cost at once.

For eligible bookings, beSrilankan offers interest-free monthly instalment payments, allowing you to spread the cost of your journey over the months before your arrival.

Your personalised payment schedule will be confirmed when you make your booking.

Example:

If your journey costs €3,000 and you are travelling in 6 months, you may be able to pay the amount in monthly instalments rather than paying the full amount upfront.

No interest. No hidden financing charges. Just a simple payment schedule.

Book → Pay Monthly → Travel to Sri Lanka → Enjoy your journey. 🌴🐘🐋

The required initial payment and monthly instalment amount will depend on:

• Total booking value
• Date of booking
• Arrival date
• Services included in the booking
• Any non-refundable services or supplier requirements

The exact payment schedule will be provided and agreed with you at the time of booking.

Your booking must be fully paid before your arrival date.

For bookings made close to the travel date, full payment or a larger initial payment may be required.

If a scheduled instalment is not received by the agreed payment date, we will contact you to arrange payment.

If payments remain outstanding, beSrilankan reserves the right to suspend or cancel the booking.

Any cancellation resulting from unpaid instalments may be subject to the cancellation terms below and any non-refundable costs already incurred.

If you need to cancel your booking, the refund will depend on how far in advance the cancellation is made.

Refunds are subject to the conditions outlined below.

Some services may become non-refundable once they have been booked or confirmed with our suppliers.

These may include, but are not limited to:

• Hotels and accommodation
• Train tickets
• Safari bookings
• Special activities and excursions
• Event or attraction tickets
• Transportation arrangements
• Other third-party services

Where applicable, any non-refundable costs already incurred may be deducted from the refund.

We will inform you of any significant non-refundable components where applicable.

We understand that plans can change.

Requests to change your travel dates or itinerary are subject to availability and may result in additional charges from hotels, transport providers, activity operators or other suppliers.

We will always try to assist and find the best available alternative.

In exceptional circumstances, including natural disasters, political unrest, government restrictions, major safety concerns or other circumstances beyond our reasonable control, beSrilankan may be unable to operate the journey as originally planned.

Where possible, we will offer:

• An alternative travel date or itinerary; or
• A refund for eligible unused and refundable services.

Refunds may be subject to amounts already paid to third-party suppliers that cannot be recovered.

Approved refunds will normally be processed within 7–14 working days using the original payment method.

The time required for the refund to appear in your account may vary depending on your bank or payment provider.

We strongly recommend that all guests obtain comprehensive travel insurance covering, where appropriate:

• Trip cancellation or interruption
• Medical emergencies
• Emergency evacuation
• Flight disruption
• Lost or delayed baggage
• Other unforeseen travel expenses

Guests are responsible for ensuring that their travel insurance provides adequate coverage for their individual circumstances.

By confirming your booking and selecting a payment option, you acknowledge that you have read, understood and accepted this Payment, Instalment & Cancellation Policy.